Payouts will be completed this afternoon

Earlier today, we informed you about delays in payouts scheduled for Friday, October 17, and Monday, October 20. The root cause has now been identified, and today’s payouts will be completed this afternoon.

The delay was caused by system updates and payment recalls initiated by banks due to a system issue at Danske Bank. This has required more extensive manual reconciliation than usual before processing payouts.

It is possible that the Danske Bank issue may cause occasional delays in the coming days, but we are monitoring the situation closely and will provide updates if needed.

We apologize for any inconvenience this delay may have caused and thank you for your patience.

Ropo | Communications

A disruption has been detected in payment settlements, causing delays in both the settlements processed on Friday afternoon, October 17, and those scheduled for this morning.

We are currently investigating the issue and working to complete the delayed settlements as soon as possible.

We apologize for any inconvenience caused by this delay.

Ropo | Communications