The fix appears to be working as expected. No new issues have been reported related to the proceeding queries view. The incident can now be considered closed.

The fix has been deployed to production across all environments.
button. Users are now able to answer action queries again.

Underlying issue has been identified.
An emergency fix will be deployed to production today to restore the visibility of proceeding queries in the client view of Ropo One

Dear Customer,
Following the update to Ropo One™ last Sunday, the cases awaiting action is currently not displayed in the action queries view (e.g., “waiting for customer´s response”). We are aware of the issue and are actively working to resolve it.
If you have any questions, please contact klientsupport@ropo.com.